How EarnersApp works

A structured journey for customers and sellers.

Each transaction begins with a request or seller offer and moves through selection, order management and fulfilment confirmation.

Customer journey

Request, compare, select and confirm

01

Choose a path

Explore products, services, promotions or auctions—or create an instant request.

02

Provide useful details

Select a category, describe the need and add location or media where the request requires it.

03

Review responses

Relevant sellers may accept, counter or ask permitted questions. The customer chooses the seller.

04

Follow the order

The accepted transaction appears in the order area with the appropriate status and payment method.

05

Confirm fulfilment

Both parties complete the required fulfilment and payment confirmations so the transaction can close.

Seller journey

Register, verify, offer and fulfil

01

Create a profile

An individual registers first and may create an eligible business profile after login.

02

Complete verification

Seller access remains restricted until required identity or business checks are approved.

03

Declare what you sell

Choose accurate categories so relevant requests and selling tools can be matched correctly.

04

Respond responsibly

Review the customer’s request, confirm capacity, price accurately and communicate through the app.

05

Fulfil and confirm

Deliver the product or service and complete seller-side confirmations and after-sales duties.

Important controls

Marketplace rules support the journey

Verification

Verification status may limit selling, payments or withdrawals until required checks are complete.

Commission and wallet rules

Applicable charges and wallet conditions are shown through the platform and may affect order acceptance.

Disputes and support

Users can report issues and provide transaction records for review under the complaints process.